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Customer Reviews
VILLAGE FLORAL
Local Cassopolis, MI florist
Average Customer Rating: 4.7 of 5 stars. (94 reviews)
Date: Feb 15, 2024
Name: Vicki P

State/Province:MI

na
Date: Jun 02, 2023
Name: Laura M

State/Province:IL

Wonderful service and beautiful flowers, ordering from Chicago area for Cassopolis. Received an immediate phone call to advise that the arrangement would require substitutions which I was fine with and appreciated. Also received a prompt delivery confirmation so I knew exactly when they arrived on an important day for our family. Highly recommend!
Date: May 14, 2023
Name: Julie S

State/Province:MI

Beautiful arrangement
Date: Apr 29, 2023
Name: Waldemar B

State/Province:MI

Very satisfied...flowers looked nice....delivery on time...thanks.
Date: Apr 03, 2023
Name: Cheryl F

State/Province:MI

Beautiful cheese and cracker basket and balloons
Date: Jun 30, 2022
Name: Rachael F

State/Province:CA

Highly recommend!!
Date: May 21, 2022
Name: Tim S

State/Province:TX

Very easy to order and great service
Date: May 20, 2022
Name: Nathan C

State/Province:CO

Ordered for mothers day. Great service and delivery. Will definitely use them again.
Date: May 13, 2022
Name: Kenneth r

State/Province:MI

Flowers have remained fresh looking for 2 weeks! Thank you!
Date: May 07, 2022
Name: Miriam B

State/Province:MI

Timely,delieverer was courteous, beautiful, colorful,
Date: May 06, 2022
Name: Lindsay G

State/Province:MI

Excellent service. Thank you!
Date: May 05, 2022
Name: Jimmie M

State/Province:IL

Great service. Friendly person actually answering the phone. Truly LOCAL! Handled my order in 4 minutes and it was delivered next day as promised. Recommend to anyone in the area.
Date: Apr 24, 2022
Name: Kathleen M

State/Province:MI

So appreciate the personal phone call to let me know the flowers i ordered on the site weren’t available and helping me pick out new ones!! So incredibly nice!! You all are great! Thank you!
Date: Apr 12, 2022
Name: Heather T

State/Province:MI

They did amazing with the arrangement they had called and said they didn't have all the right flowers for the arrangement I picked I told them it was fine just pick anything that will make Grandma smile and they made it happen thank you
Date: Apr 02, 2022
Name: Waldemar B

State/Province:MI

Prompt delivery....also kept us informed that delivery had been made. Pleased with the service and personal touch via a phone call to go over the order.
Date: Mar 22, 2022
Name: Pam B

State/Province:MI

The flowers were beautiful!
Date: Feb 15, 2022
Name: Pamela K

State/Province:MI

Love my flowers so perfect.
Date: Jan 03, 2022
Name: Marnie P

State/Province:MI

everything was super easy and my friend loved the surprise
Date: Oct 26, 2021
Name: Julie S

State/Province:MI

The flowers we’ve received have been fresh and beautiful
Date: Sep 27, 2021
Name: Kim H

State/Province:MI

They were beautiful the delivery driver was very polite.
Date: Aug 22, 2021
Name: Penny D

State/Province:MI

The flowers are beautiful, fresh, and we’re promptly delivered. Thank you!
Date: Aug 20, 2021
Name: Juliana B

State/Province:CA

Village Floral gave me exceptional service! When I made a mistake and sent flowers to my mom when she was out of town they brought them back to the shop to keep cool and beautiful for her to pick up on her return several days later. The bouquet was beautiful, exactly what was advertised online, and was still beautiful and vibrant 10 days after she picked them up. I will definitely use their services again!
Date: Aug 14, 2021
Name: JUAN S

State/Province:IN

The floral shop did a wonderful job. Great service.
Date: Jul 17, 2021
Name: Debbie G

State/Province:MI

Beautiful arrangement!! Love it that my daughter's purchase from Minnesota benefits a local business.
Date: May 24, 2021
Name: Sandy H

State/Province:MI

My client surprised me with a beautiful planter and candle waiting on my doorstep after closing a real estate transaction. Unique and beautiful. Village Floral staff called to make sure I received both. Impressive! I will enjoy both for a longer period than the typical vase of flowers.
Date: May 20, 2021
Name: DeAnn R

State/Province:IN

thank you
Date: May 10, 2021
Name: Emily S

State/Province:MI

For what we are paying for flowers, I’d love to not receive a printout page folded as the card. I think that the little handwritten cards hold so much more sentiment.
Date: Apr 05, 2021
Name: Dorothy M

State/Province:MI

Beautiful arrangement with prompt delivery. Great business in rural America.
Date: Mar 25, 2021
Name: Ashley I

State/Province:MI

I ordered a spring bouquet of flowers to be delivered to my mother and although I was disappointed that not all of the flowers were in stock for the particular set, I trusted the workers to add their own personal touch to make up for it. I absolutely loved it and so did my Mom! The flowers were so bright and vibrant. She is still enjoying them even two weeks later! I will definitely be ordering again in the near future!
Date: Mar 21, 2021
Name: Janet U

State/Province:MI

great service
Melissa's Reply:
Date: Mar 22, 2021, 8:15 am

Thank you!
Date: Mar 03, 2021
Name: mary v

State/Province:WA

I was so impressed with your willingness to go above and beyond. My mom lives outside your delivery area but you made an exception so that I could get my mom a beautiful gift to her when I live 2200 miles away. The flowers were absolutely beautiful and exactly what I had in mind. One item I purchased was forgotten at the store but you quickly had the amount I paid for that refunded to me and gave me a sincere apology. I was 100% impressed and appreciative of your services.
Date: Jan 29, 2021
Name: Marilyn A

State/Province:IL

Excellent service.
Date: Jan 07, 2021
Name: Kathleen S

State/Province:MI

I have received and/or purchased floral arrangements from Village Floral. They are ALWAYS beautiful and last a long time. Personnel are very nice also.
Date: Jan 01, 2021
Name: Kimbery K

State/Province:FL

Fantastic Customer service
Date: Dec 17, 2020
Name: Sally M

State/Province:MI

My floral arrangement remains beautiful. Very pleased with the arrangement.
Date: Oct 01, 2020
Name: Celia F

State/Province:MI

Very kind delivery person to our remote location. Thank you for the great service. The plant is lovely.
Date: Sep 22, 2020
Name: Mark H

State/Province:MI

My fiancee absolutely loves the arrangements! I haven't been disappointed yet.
Date: Jul 29, 2020
Name: Donald I

State/Province:MI

Always great quality arrangements that last a long time as well as a decent price. Great home town business. I will always support my local business owners.
Date: Jun 09, 2020
Name: Richard F

State/Province:CA

I can always count on Village Floral to do great work on time. Thanks.
Date: Jun 04, 2020
Name: Kathy S

State/Province:MI

Still beautiful a week later
Date: Jun 03, 2020
Name: Karen R

State/Province:MI

I just want to say thank you from the bottom of my heart for the amazing arrangements you provided for my Mom’s funeral yesterday. They were absolutely perfect.
Date: May 31, 2020
Name: Kelly J

State/Province:MI

pretty arrangement
Date: May 29, 2020
Name: Virginia H

State/Province:MI

I love their shop! The ladies are always very helpful and friendly!
Date: May 26, 2020
Name: Christine T

State/Province:IL

I was so happy with my floral arrangement for my mother!!! Thank you so much, I will be recommending in the future!
Date: May 23, 2020
Name: Stacy G

State/Province:MI

What I ordered and what was delivered was beyond my expectations. Nice job. Well worth the $100 I spent.
Date: Feb 13, 2020
Name: Ann G

State/Province:MI

Beautiful arrangement. Staying fresh too.
Date: Jan 11, 2020
Name: Richard F

State/Province:CA

Exceptional service, as always. Thank you!
Date: Dec 24, 2019
Name: Peter L

State/Province:MA

Thanks for your wonderful service!
Date: Nov 20, 2019
Name: Michelle C

State/Province:MI

I ordered an arrangement at 8:30 in the morning. By 9:30 it was delivered. Your customer service is wonderful. The arrangement is beautiful and has lasted over 2 weeks.
Date: Nov 15, 2019
Name: Melissa S

State/Province:MI

I'm overseas currently and ordered very last minute on my part; turns out they didn't have the flowers to make what I had ordered but I was called first thing when they opened and informed of that and they said they could make something similar, which was fine considering I had ordered during non business hours for a next day delivery. Arrangement turned out very nice, thank you.
Date: Oct 11, 2019
Name: Phillip Z

State/Province:CA

Very helpful and courteous. Website was easy to use. Thank you.
Date: Sep 19, 2019
Name: Lindsey M

State/Province:MI

I love village floral, they always have what I’m looking for and more!!!
Date: Aug 14, 2019
Name: Zach H

State/Province:MI

I really appreciate the service, and do Buisness with you again!
Date: Jul 19, 2019
Name: Kyleigh K

State/Province:MI

Love this Floral Arrangement the flowers were fresh and bright. Can't beat Red, White, & Blue!
Date: May 26, 2019
Name: Thomas M

State/Province:NV

Thanks
Date: May 16, 2019
Name: Mary M

State/Province:MI

I received a surprise fresh floral arrangement for my 38th work anniversary! The arrangement is white roses, white miniature carnations, some other white flowers, and greenery. It is so beautiful. White roses are my favorite rose.
Date: Feb 11, 2019
Name: Kathryn S

State/Province:MI

Great service
Date: Jan 19, 2019
Name: Beth H

State/Province:IN

Speedy delivery. Arrangement was beautiful! Thank you!
Date: Jan 15, 2019
Name: Katherine Y

State/Province:MI

I am always happy with the arrangements I receive & I love to wander through the shop to find unique gifts!
Date: Nov 29, 2018
Name: JACQUELINE C

State/Province:AZ

Excellent!
Date: Nov 16, 2018
Name: Richard F

State/Province:CA

As always, the service from Village Floral is excellent. Thank you so much
Date: Nov 05, 2018
Name: Ginny H

State/Province:MI

The arrangement is beautiful! And your staff is very friendly and creative! It’s wonderful to have a local flower shop!!
Melissa's Reply:
Date: Nov 05, 2018, 8:53 am

Thank you so much. We appreciate your business.
Date: Oct 29, 2018
Name: Sarah H

State/Province:IN

I liked the selection and the site was easy enough to navigate but I wish you had more offerings in plants vs. flowers in the sympathy section. Also, offering non-floral gifts would be nice, such as, throws, baskets, wind chimes, candles etc.
Becky's Reply:
Date: Oct 30, 2018, 12:15 pm

We appreciate your comments regarding our website, unfortunately we do not manage our own website so we are not able to put everything we carry on the site. The website is managed by our wire service and focuses primarily on flowers and some plants. We carry all of the items you mentioned and would be happy to discuss those options on the phone with you. Thank you again.
Date: Oct 04, 2018
Name: Kevin L

State/Province:IN

Wife was very pleased. Thanks!
Date: Aug 07, 2018
Name: Heather M

State/Province:IN

After searching several local florists for a plant/flower for my aunt's funeral, Village Floral had the BEST selection and the most reasonable prices. Thank you for keeping the small hometown values!
Date: Jul 24, 2018
Name: LESLIE B

State/Province:MI

Great Service
Date: Jul 03, 2018
Name: Cindy S

State/Province:IN

You have my vote for favorite florist! This is the first time I have ordered flowers from you as I live in Indiana. A precious friend lives in Cassopolis and we wanted to send flowers for her birthday. The flowers were BEAUTIFUL!!! Thank you so much for helping us make her day!
Date: May 18, 2018
Name: Cindy C

State/Province:OH

I ordered a peace Lily on that day and the next day I found out you did not have them so I had to go with the flower arrangement which was OK but it wasn’t what I ordered.
Melissa's Reply:
Date: May 18, 2018, 10:50 am

We called you as soon as we got the order to let you know we did not have any peace lilies. We offered you options in place of the peace lily and sent you a picture of what you had picked out so you could let us know if it was satisfactory. We try hard to keep a good inventory of plants and flowers in our shop but at times we do run out of some items. Sorry for any inconvenience this may have caused you.
Date: May 17, 2018
Name: Carolyn Zehendner Z

State/Province:MI

Beautiful!
Date: Apr 16, 2018
Name: TAMMY C

State/Province:MI

5 stars for Customer Service and integrity. Thank You!!
Date: Apr 13, 2018
Name: TAMMY C

State/Province:MI

It was a nice arrangement, but lacked flowers that were shown in picture, which I understand they use what they have. It was pretty but the flowers did not last long at all.
Date: Mar 27, 2018
Name: Becky M

State/Province:MI

Great!
Date: Mar 11, 2018
Name: Patricia L

State/Province:IN

Flowers were fresh, on time and beautiful. They did a wonderful job!
Date: Feb 06, 2018
Name: Debra S

State/Province:MI

It was great, the flowers were just beautiful and arrived in plenty of time.
Date: Aug 06, 2017
Name: Cynthia B

State/Province:MI

outstanding floral mix, beautiful arrangement.
Date: Aug 03, 2017
Name: Joe T

State/Province:IN

Recipient was very pleased with the plant we sent, said it was beautiful and loved the basket it was in.
Date: Jul 15, 2017
Name: J C

State/Province:CA

Great service on out of state order of funeral flowers for local delivery. Recommended.
Date: May 26, 2017
Name: Tammy H

State/Province:MI

Becky and Melissa make amazing arrangements. I appreciate their great customer service.
Date: May 15, 2017
Name: GAIL T

State/Province:FL

Arrangement was very nice and arrived on time. Appreciate it.
Date: May 09, 2017
Name: reed r

State/Province:NC

excellent service
Date: Feb 17, 2017
Name: Cynthia A

State/Province:MI

GORGEOUS arrangement and still looks good 3 days later.
Date: Dec 24, 2016
Name: Peggy G

State/Province:IN

Awesome flowers. Very happy with the arrangement.99